Shipping and Handling
There is a 24-48 hour processing time for all orders, with most orders sent out within 24 business hours. We strive to ship orders out as quickly as possible with processing priority to customers with paid shipping. After the processing period, an email tracking will automatically send out when the package is ready for shipment and sent to USPS for shipping deliveries. All shipping transit times are estimated delivery time and not guaranteed.
Due to high volumes of packages that USPS receives, please keep in mind that tracking information may not be updated for several days. Tracking information may not be updated until your package has reached your local USPS sorting facility, transit location, or post office. While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Myvpro and must be resolved by contacting USPS directly.
Risk of Loss
All of your purchases from www.Myvpro.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items will pass to you upon delivery to the carrier.
For any reason, should we not be able to fulfill your order, we will contact you within 1 business day with options to move forward. Should we not receive a response from you within 48 hours or 2 business days, the items we are unable to fulfill will be cancelled and your funds for those items refunded to the payment method you utilized at check out. The rest of your order will ship at that point.
All international customers must be aware of the customs and importation laws for their respective country. Furthermore, all duties, taxes, and VAT fees are not covered and customers are responsible for these payments. Myvpro is not responsible for any packages that are siezed or stop by the authorities, or any fees that are required for international duties. In other words, as a consumer who chooses to purchase and have products shipped to a country outside of the United States, you are taking responsibility for your purchase, and acknowledging that you are aware of the laws pertaining to such shipments. Please contact your local authorities for more rules and regulations in regards to electronic cigarettes and vaping products.